So tonight I need to rant. To rant all about customers that I deal with on a daily basis. Lets start. =]
~The receipt; it belongs in the printer until such time as I'm ready to give it to you. It's a security risk for you to take it, as well as being extremely rude. God damn, if it's store property {{such as the registers, printers, the deactivating wand, etc.}} don't friggin touch it! You don't know what you're doing, I've been trained to use these machines. I can't even count how many people have effed up my machines touching buttons they shouldn't be touching in the first place. But that's my second rant.
~When you're at my register, I turn to tend the monitor away from the customer's line of vision for a reason. It's not an invitation for you to come behind my counter. You will NOT understand the items on the receipt 3/4 of the time, and that's what's on my screen. If you want to check the price, look on the pin pad. It's there for a reason. It's also a way of me trying to deter you from punching buttons. I've had customers who thought they knew the system punch buttons on my screen. I ended up needing a void because they totaled the sale as a cash tender; and they were going to pay with a credit card. THEN they get angry because they have to wait for the void. Don't touch the effin equipment!
~Which brings me to my next point. I know my job, and I know how to do it well. You may disagree with what I say, but I'm simply following store policy. You have to accept that. Ask for a manager if you want, but he/she is going to tell you the exact same thing. Unless you get a sap who wants to avoid further conflict and'll let you get away with that bs. If you wish me to make your transaction tax exempt tell me. Don't walk me through it step by step or tell me what "the other cashiers normally do". Believe it or not, in my particular store, I am one of the BEST cashiers you can get. {{Or so I've been told by my boss}}. More or less I know my shit. Don't tell me how to do my job, I know I wouldn't do that to you.
~Okay look, I may be an 18 year old cashier in a hardware store, but I am not a "good girl". I am not, or nor have I ever been, a dog, so why are you calling me this? If you think I'm pretty or beautiful, fine, but keep it to yourself. I am not interested. I'm there to do my job, and it's irritating to me when people say things like that, I'll be honest, unless they're a friend or relation.
~When I'm standing in front of the Self Checkout registers, it doesn't mean I'm "bored" or "need to be put to work". It means I'm doing my job. Please note they are called Self Checkouts. This is for a reason, I'm there to monitor. And if I've been working from 6am and it's now like 2, the last thing I want to hear is "Here, I'll put you to work since you're just standing there." or "Oh you're not working, you can do this." I am working; and to be honest, at the Self Checkouts store policy says I'm NOT supposed to check people out. My sole focus is supposed to be ensuring quick and accurate transactions on the self checkout registers. Again, I know my job.
~When you ask me for help and I'm perfectly accommodating, I'm sure you appreciate it. But if one of the other cashiers angers you and you ask me to call a manager, do NOT start in on a bitch fest because the manager, as well as all the cashiers and the store associate who helped you were all female. Just because we're females does not mean we can't smoothly operate a god damn hardware store. And yeah, there's still men working there. If you demand male assistance, find the shit yourself.
~Be aware that when you come in at 6am in the morning, I obviously haven't done many transactions. Do not go over to hardware, find an $.08 washer, and pay me a hundred dollar bill. You will wipe out my drawer, and probably $40+ will be in all ones. If you don't like that, go to the bank. I am NOT a bank, do not break your bills with me.
~If I tell you the wrong location for something, don't come back and yell at me from across the store. We all make mistakes and maybe you should consider the fact that maybe inventory is CONSTANTLY moving around departments and shelves. What's worse is that in the case I'm thinking of, I called a store associate. So why are you yelling at me when it's not my sole mistake? grr.
Alright enough for tonight. It's almost midnight, haha.
ncpanthersgurl
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